Conversations AI
Conversations AI how it worksCapture more leads, book more appointments, and engage customers by voice or chat 24/7. Conversations AI is your always-on voice and messaging assistant, built to connect across phone calls, chat, SMS, WhatsApp, and more. It captures leads, books appointments, and responds instantly, so no opportunity is missed.
how it worksCapture more leads, book more appointments, and engage customers by voice or chat 24/7.
Engage every lead instantly with AI voice and chat Expand AI chat & voice capabilities with any API Never miss a lead with multichannel communication Engage every lead instantly with AI voice and chat Conversations AI connects with leads the moment they reach out—by voice or chat on SMS, WhatsApp, and more. It responds 24/7 in multiple languages and can answer questions, book appointments, or guide the conversation using your custom knowledge.
Fast, consistent responses build trust, keep leads engaged, and help you win more business.
Engage every lead instantly with AI voice and chat
02. How does Machine Learning relate to Artificial Intelligence? Machine Learning is a subset of AI that focuses on developing algorithms and models that allow computers to learn from data and improve their performance over time. It plays a crucial role in enabling AI systems to recognize patterns, make predictions, and adapt to new information.
03. Is Artificial Intelligence replacing human jobs? Machine Learning is a subset of AI that focuses on developing algorithms and models that allow computers to learn from data and improve their performance over time. It plays a crucial role in enabling AI systems to recognize patterns, make predictions, and adapt to new information.
Extend your AI with powerful custom capabilities
05. What\'s the difference between Conversations AI | Standard, Pro, and Premium editions? Each edition is designed for different business needs:
06. Which Conversations AI edition is right for my business? Choose Standard if WhatsApp, Facebook, Instagram and web chat are your main communication channels.Go with Pro if you need SMS support.Upgrade to Premium if you handle voice calls and want full AI receptionist functionality across chat, SMS, and phone. 07. How does Conversations AI respond to customer inquiries? Conversations AI uses advanced chat and voice AI to answer customer questions instantly, drawing from custom knowledge about your business, such as hours, services, and FAQs, so responses are fast, accurate, and personalized.
Centralize every conversation—and never miss a lead
09. What countries can use SMS messaging in Conversations AI? Currently, businesses located in United States and Canada can use SMS messaging. Businesses located in other countries can use web chat, email, Facebook chat or Instagram chat.
10. How is a business assigned a number? When using Conversations AI Messaging for the first time, the business will be automatically assigned an SMS number. The app will attempt to get a local number, based on the business profile address. If no local numbers are available, a number from a neighbouring area in your country will be assigned.
12. How much does the chatbot know about the business? Can it answer questions? The AI chatbot thanks users for their questions, records them for a business person to follow up, and tries to get a name and phone number, so the business can reply and get new customers. The contact will be added to the CRM in Business App, and the conversation will show in Inbox, ready for your client\'s team to follow up. The AI-powered web chat is intelligent enough to answer basic questions about the business in question, such as their location, operating hours and offerings based on their business profile. You are also able to upload more information to expand its knowledge. Add FAQs, pricing details, more context on the products and services a business does and does not offer, and even instructions on how to book appointments so that the web chat widget can converse with visitors to the website and answer more of their questions automatically - saving small businesses time, while capturing leads.